MyPlace Connect 2023 © All rights reserved.
We may monitor visits to the Site, principally, to ensure that it is easy to navigate, to identify the areas that are of particular interest to visitors and generally to improve the Site and services offered. The information we collect in this process will not identify you as an individual and it does not seek to identify individual visitors unless they volunteer their contact details through one of the forms on the Site.
In some circumstances our records may identify organisations visiting the Site and we may use that information in managing its relationship with those organisations, for example, in considering how to develop the services that it offers.
The personal information MPC holds about you will depend on the services you request from MPC and the use that you make of those services. We may collect:
The above information may include any personal information that relates to and identifies you, including but not limited to your name, date of birth, postal address, e-mail address, telephone number, bank account details, and any other information collected as set out in the above list.
We may check some of the information that you provide against third party databases to confirm that it is accurate.
In some cases, for example where we carry out credit checks or collect information from organisations to whom we outsource functions, your personal information will be collected indirectly.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We may process this information for the purpose of:
We may also process your personal information, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about this by email, post or telephone. If you prefer not to receive information from MPC or from its selected third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data, (eg the order form or registration form) if applicable, or send an email message to [email protected] at any time.
Although it is a condition of access to MPC’s free Services that you consent to the processing of your personal data so as to enable MPC and selected third parties to provide you with information about goods and services which may be of interest to you, you may opt out of receiving such marketing communications at any time.
MPC may contract out all or part of its communications services plus other ancillary services such as mailing, credit checking, provisioning, billing, printing, verification of sales and fault fixing to external service providers. We may disclose your personal information to these organisations but only to the extent necessary or desirable for them to be able to provide you and/or others with the services that we have contracted out.
We may disclose your personal information to other telecommunications service and equipment providers, affiliates of MPC, resellers, credit providers, credit reporting agencies, organisations to whom we outsource services, and our business partners and associates. At your request, we may disclose your information to directory providers so that your information can appear in telephone directories. Personal information shared with related corporate bodies may include your name, address, and service history.
We may analyse information about you including your calling, browsing, searching and location data on a personalised basis always in accordance with data protection legislation. We may transfer this data to authorised third parties and we may use it to tailor our (or our authorised third parties) offers, promotions, adverts or commercial communications.
We may also gather this information and statistics on aggregated basis for the purposes of monitoring the usage of the Site and our services and may provide such aggregate information to third parties such as advertisers, telecoms carriers, content providers our affiliated companies or prospective business partners. These statistics will not include information that can be used to identify you.
If you stop using our services or the Site, or your permission to use the Site or our services is terminated, we may continue to use and disclose your personal information in accordance with this Privacy Policy (as amended from time to time) and as permitted by law. However, if you wish us to stop emailing you with information in connection with the Site or our services, please send your request to [email protected]
If you are aged 16 or under, you will need your parent or guardian’s permission before providing any personal data. Otherwise, you are not allowed to provide us with personal information and you must not make any use of our Services.
The internet is not a secure medium. However, we have put in place certain security procedures with regards to the Site and your electronic communications with us, as set out in this policy.
Please be aware that communications over the internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered. This is the nature of the internet.
We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. You must not share your password which give you access to any of our services. Your passwords and any other secret information are your responsibility, and must not be disclosed to any third party.
We endevour to put in place and maintain appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
We may contract with third parties to provide certain services on our behalf. Please note that if they collect any personal data on their own behalf they would be obliged to provide you with their own privacy policy. You should review their privacy policies carefully.
All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information.
We may need to disclose your data, if required by law or when requested to by regulatory bodies (eg Ofcom) or law enforcement organizations or a court, which may use your data for regulatory purposes.
The data you provide to us may be transferred to third parties located outside the European Economic Area (“EEA”). Countries outside the EEA do not always have adequate data protection laws and security measures. However, we will take reasonable steps to ensure that your data is processed by third parties only in accordance with the Acts and our privacy policy.
Your information may, for the purposes set out in this Privacy Policy, be disclosed for processing:
in emergency situations when we have a reason to believe that the physical safety of any person is at risk, to any relevant third party.
We will ordinarily retain and process your personal information for one year from the date on which you last made use of MPC’s Services. If you use MPC’s Services again after that year you may need to re-register. Other than that, we will only retain information for as long as this is needed including for compliance, archival, backup, regulatory, billing and accountancy purposes. To comply with EU Directive 2006/24/EC, the Communications (Retention of Data) Act 2011 and any other applicable legislation, we may retain the following information for longer periods as required by applicable law:
Digital Subscriber Line (DSL) or other end point of the originator of a communication.
You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed. Please write to MPC’s registered office address from time to time or email us at [email protected]. Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data). We will require proof of your identity before providing you with details of any personal information we may hold about you. We may charge a fee of up to €6.00 to cover the administration costs involved in providing you with a copy of your information.
We use cookies to store and collect information about your use of our site. Cookies are small text files stored by the browser on your equipment’s hard drive. They send information stored on them back to our web server when you access our site. These cookies enable us to put in place personal settings and load your personal preferences to improve your experience.
The MPC Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help MPC analyse how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for MPC and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Site. By using the Site, you consent to the processing of data about you by MPC and Google in the manner and for the purposes set out above.
By submitting any personal information to us, you consent to the use of information as set out in this Privacy Policy. We reserve the right to amend or modify this Privacy Policy and if we do so we will post the changes on the Site. It is your responsibility to check the Privacy Policy every time you submit information to us or place an order. By submitting further information, you signify acceptance of the Privacy Policy in place on our Site at such time (including any changes made to the Privacy Policy that was in place when you first signed up).
In the event the purposes for processing personal information change, we will contact you as soon as practicable and seek your consent for the new purposes where such new purposes relate to a new additional purpose for processing which is not compatible or similar to the originally specified purposes.
We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our Site or by means of our services.
We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.
If you have any questions about MPC’s privacy policy or think that the information we hold about you may need to be corrected, or you would like us to provide you with information about our services or services offered jointly with or on behalf of other organisations, please send an email to [email protected] or write to the registered office of MPC from time to time. Click here in order to see the terms and conditions for MyPlace Connect.
36 Baggot Street Upper
Dublin
D04 R6Y6
Ireland: +353-1-660-6435
UK: +44-20-3368-6862
USA: 718-925-3906