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UniFi Hotspot

From: 39 / month

WiFi Data Capture and CRM for UniFi Networks. Requires at least one UniFi Access Point


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UniFi Hotspot CRM to capture your guest data. Suitable for small and medium sized venues who would like to capture their customer data.

  • INCREASE LIFETIME VALUE – Build a valuable guest database to keep your customers coming back for more
  • INCREASE TRIPADVISOR RANKING – Automatically increase your venues TripAdvisor ranking and get more customers effortlessly
  • SAVE TIME AND MONEY – Automated integrations with popular social platforms saves your business time and money

Designed to work with the Ubiquiti UniFi WiFi system, the UniFi Hotspot CRM works seamlessly from within the UniFi controller and can scale to as many access points as required.


  • TripAdvisor Review Express – Automatically send customers a request to review your venue after their visit
  • Guest Data Capture – Capture rich guest data including demographic info and home city/location
  • Social Registration – One click WiFi registration making it easy for your guests to get online quickly
  • WiFi Analytics – Harness the power of analytics to measure and analyse guest WiFi statistics
  • Conversational User Interface – Lightweight, fluid WiFi registration to engage guests in a conversational flow for easy access
  • Email Marketing Integrations – Integrates with multiple email marketing platforms so that your data appears automatically
  • Guest Segmentation – Automatically segmenting customers based on the part of the venue that they use
  • Guest Loyalty – Reward your best customers by analysing loyalty stats via your client dashboard

This product is suitable for venues or locations that have a UniFi network already in place or plan to install one.


UniFi Controller must be online, either hosted or on a local server with remote access. Cloud keys do not work, however MyPlace Connect can provide free controller hosting as part of the service. See FAQ for more info

Additional information

Number of UniFi Access Points

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15