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Where can I buy UniFi Access Points?

Where can I buy UniFi Access Points?

You can buy directly from Ubiquiti on their online store if you are in the US or Canada. They also...

What is a WiFi Access Point?

What is a WiFi Access Point?

A WiFi Access point is a device that extends your WiFi signal throughout your building. MyPlace Connect works with Ubiquiti...

What if I have more than one site?

What if I have more than one site?

The base price is on a per site basis, so if you have 3 sites then you pay 3 base...

What is the TripAdvisor Review Express Integration?

What is the TripAdvisor Review Express Integration?

MyPlace integrates with TripAdvisor Review Express to send all your customers a request to review their experience on TripAdvisor. This...

Is the MyPlace service GDPR compliant?

Is the MyPlace service GDPR compliant?

Yes, the MyPlace WiFi CRM service is compliant with GDPR legislation in the European Union. GDPR rules do not apply...

Do we need an SSL cert for UniFi Controller domain?

Do we need an SSL cert for UniFi Controller domain?

Yes, a valid SSL cert is required for your UniFi controller domain. The WiFi user will experience SSL browser errors...

Do you have a minimum contract term?

Do you have a minimum contract term?

We do not have a minimum contract term for our basic packages. You can cancel any time you like

What WiFi hardware vendors does your product work with?

What WiFi hardware vendors does your product work with?

Our product is built exclusively for the Ubiquiti UniFi WiFi range. It has a native integration with UniFi so that...

Do I need an internet connection to use MyPlace Connect?

Do I need an internet connection to use MyPlace Connect?

Yes, you will need your own internet to use the MyPlace Connect service

Does your service work with the UniFi Cloud Key?

Does your service work with the UniFi Cloud Key?

Unfortunately not at this time. The UniFi controller needs to be online and have an accessible URL so that the...

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