The UniFi integration is built to power our WiFi Hotspot CRM. Capturing customer data and providing visitor analytics.
You will need to check these requirements to make sure your UniFi network integrates successfully with the MyPlace WiFi Hotspot CRM.
Your UniFi controller is required to be publicly accessible i.e. ability to reach the controller from a standard browser.
You controller domain name will to have a valid SSL cert for the UniFi Hotspot CRM to work properly.
Good point, and indeed we suggest that you don’t do this if possible. Ideally you should create a new admin for the site that you want to connect, and then use those credentials to connect with the MyPlace service. If you ever need to add another site from the same controller you can simply extend the priveleges of the new admin user. Even at that, the MyPlace service has very limited functionality within the controller and can really only change the guest portal function
Yes, you will need an active SSL cert on the UniFi controller. The iOS, Android and Window’s captive network assistants among others will be hostile to any WiFi portal that does not have an SSL cert and will result in multiple errors for the user trying to join the WiFi
UniFi controller online means that the controller is publicly accessible via any browser. The reason for this is that UniFi use their API to send commands to and from the controller, therefore the controller must always be available. The best way to achieve this is UniFi cloud hosting, however an on premise server or cloud key exposed to a public url will work just as well.
Yes, the MyPlace service can work with the UniFi cloud key. It will need to be set up slightly differently but we can help you help you with that. If you would like to know more please get in touch
No, you do not need a USG or UniFi switch to work with our service. All you need is at least one UniFi access point
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